Common Queries

Keeping Snouts Sleek and Hounds Humble

What is your return policy?

If something is faulty whilst receiving your item, we can discuss the problem and see into getting it fixed - it may just be something simple like a loose rivet.

Although because all of the collars are made to order, if you have ordered the incorrect size they unfortunately cannot be refunded.

How do i know what size Collar to order?

For all Collar size queries please refer to the Size Guide.

What are the payment options?

We currently only accept payments through PayPal.

Where do you ship to?

We are proud to announce that we now ship Worldwide.